Q1. What material are Madhur Sparsh products made of?
All our products are made from high-quality, medical-grade silicone that is safe for skin contact and built to last.
Q2. Are these products suitable for everyone?
Yes, our products are designed with a universal and comfortable fit, making them suitable for most adult users.
Q3. How should I clean and store the product?
After use, wash gently with mild soap and lukewarm water. Dry completely before storing in a clean and dry place, away from direct sunlight.
Q4. Will the products be shipped in discreet packaging?
Yes, we use 100% discreet and plain packaging to ensure your privacy.
Q5. Do you offer any warranty or return policy?
Please refer to our official “Return Policy” page for details on returns, replacements, and warranty coverage.
Q6. How long will delivery take?
Orders are usually delivered within 3–7 working days, depending on your location.
Q7. How can I track my order?
Once your order is dispatched, you will receive a tracking link via email or SMS to follow its progress.
Q8. Do you offer customer support?
Yes, you can contact our customer support team through the “Contact Us” page on our website, or by using the provided email and phone number.
