Effective Date: [Insert Date]
Last Updated On: [Insert Date]

1. GENERAL

This website with the URL [www.madhursparsh.com] (“Site”) is operated by Madhur Sparsh (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with the Information Technology Act, 2000 and other applicable laws in India.

By using our site, you consent to the collection and use of your information as outlined in this policy.

2. INFORMATION WE COLLECT

We collect the following types of information:

  • Full name, phone number, email address, and shipping/billing address
  • Order details and purchase history
  • Technical information such as IP address, browser type, device type, etc.
  • Page visits, browsing patterns, and referral URLs
  • Communication preferences (e.g., marketing subscriptions)

3. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Fulfill and manage your orders
  • Improve our website, products, and services
  • Respond to your queries and provide customer support
  • Send transactional emails (order confirmation, delivery updates, etc.)
  • Send promotional emails or offers (if you opt-in)
  • Comply with legal obligations

4. DATA SHARING

We do not sell your personal information.

We may share it only with:

  • Trusted third-party partners (e.g., payment gateways, shipping partners) for fulfilling services
  • Legal authorities when required by law
  • Analytics and email service providers (with strict confidentiality agreements)

5. DATA SECURITY

We implement a variety of security measures to maintain the safety of your personal information:

  • SSL encryption and secure servers
  • Limited access to data only to authorized personnel
  • Regular system monitoring and data access control

6. YOUR RIGHTS

You have the right to:

  • Access, update, or delete your personal data
  • Opt-out of marketing communications
  • Request data portability or correction, subject to verification and legal boundaries

To exercise any of these rights, contact us at support@madhursparsh.com.

7. CHILDREN’S PRIVACY

Our website is intended for users aged 21 and above. We do not knowingly collect personal information from individuals under 21 years of age.

8. COOKIES AND TRACKING

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can modify your browser settings to disable cookies, although this may affect some functionalities.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

10. CHANGES TO THIS POLICY

We may update this policy from time to time. Any changes will be reflected by updating the “Last Updated” date above. Continued use of our website after changes means you accept those changes.

11. CONTACT US

For any questions, requests, or concerns related to this privacy policy:

📧 Email: support@madhursparsh.com