Due to the nature of our products, we do not offer returns, exchanges, or refunds under any circumstances. Please review product descriptions and images carefully before making a purchase.
Reporting Damages or Defects
If you receive a product that is damaged, defective, or cut, you must notify us within 3 days of delivery by contacting our customer support via email. Your notification must include clear photographic and/or video evidence showing the defect or damage.
- Upon receipt of your evidence, we will evaluate the claim.
- If the damage or defect is verified, we will offer an appropriate resolution, which may include repair or replacement at our discretion.
- Claims reported after the 3-day window will not be accepted.
Important Notes:
- No returns, exchanges, or refunds are allowed for any reason.
- All sales are final.
- For any doubts or questions about a product, please contact us before purchasing.
Contact Us
For damage claims or any queries, please reach out to us at:
Email: support@madhursparsh.com