Due to the personal and intimate nature of our products, all sales are final. We do not accept returns or offer refunds, except in the case of:
Damaged or Defective Products
To be eligible for a replacement or refund:
- You must notify us within 3 days of delivery via email or WhatsApp.
- You must provide a clear unboxing video or images as proof.
- After verification, we will process a replacement or refund, as applicable.
Please note:
- Returns will not be accepted for reasons such as:
- Change of mind
- Product dissatisfaction after use
- Opened or used packaging
We appreciate your understanding and support in maintaining hygiene and safety standards.